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Customer reviews

Rating 4.7 out of 5 stars with 30568 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 30,568 reviews
  • Rated 5 out of 5 stars

    2 is okay, but 5 year better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just not long enough, seems like we should have went with the 5 year plan and all would have been okay

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great to have a lil insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy a warranty for almost every household item I buy if I don’t use it that’s money lost but I’ve had to warranty stuff before

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up our TV and answered our questions. Happy with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up a new Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did an easy setup and enjoy the automatic features my old TV didn't have. Geek squad got me through the initial setup questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just the best. Would buy again!! Best Buy is just the best enjoy buying my electronics here :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do such an amazing job they are so smart and fast and helpful very energetic and get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use their service yet on new tv but have had great response when needed on computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used geek squad in the past and their service has been consistently great as always for many, many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and very knowledgable. Plus vert nice guys. Kathleen Krainas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was fast and awesome. Repaired laptop same day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5-Year Standard Geek Squad Protection is highly recommended. Always get it on everything I can from Best Buy. Just in case. They pretty much always come through if we have had issues with items that are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product and service Quality l like how look !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always by an extended warranty. Very easy and inexpensive process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK Squad Knows their Business!! Good on Telephone OR at Customer Site !

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protecting what’s yours

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have, always protect your items you worked hard to get!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Stay safe

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have, always protect your items you worked hard to get!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Use when you’re app isn’t working, my app wasn’t accepting my card and I bought it as an option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer1986

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't like manufacturers' warranties, best buy has a great price ... it's better since you can make an appointment and the technicians go to your house to check what is the problem with your device ... very good investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaced my 70in screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest purchase ever glad I did. Ended up using it a year later. Tech services was excellent the tech guy was knowledgeable friendly. Repair date was set came out and was fast and easy. In and out.

    I would recommend this to a friend