Customer Ratings & Reviews

My husband & I love Geek Squad protection - both for repairs & technology issues. Most issues can be resolved from home by the knowledgeable technicians. We are not very computer literate, so we wouldn't be without Geek Squad services.

I have purchased four TVs from Best Buy in The Last 5 Years I will not purchase anything without the Best Buy warranty they stand behind what they sell

I recently bought a TV and they can be smart but they can also break so by buying insurance gives me a piece of mind that if it stops working I can get it fixed and my money won’t go straight into the garbage

I loved it, it worth every penny, high quality, and very fast processor!

Arrived on site at the appointment time very professional and pleasant to work with

Purchased for the double oven wall unit. Have not had to use it yet.

It is very important to get these plans. Anything can happen to your products.

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

Ameizing..(……………….………………,,,,,,,,,,,,,,,,,,;,,,;,,,,,,,,,,,,,,;;

My son likes it. He wants a different one but I believe he is liking this 1 now.

They helped me build my pc even when I came to them about 3-4 days in a row lol thanks guys!!

The extended warranty though the Geek squad give you a 5 year warranty.

Wonderful service as usual!! Wouldn't buy electronics from anyone else!!

Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

Haven't needed it yet, but I am glad it's there should I ever have a problem.

I would highly recommend the Geek Squad Protection. It's worth the price. When my tv stopped working, they provided a full credit to apply towards a another tv of my choice. The only downside was that it was difficult to speak with someone. I had wait on hold for a while, however overall the protection plan is great.

Bought my first qd oled from Best Buy and wanted to have confidence about the tv. The 5 year warrabnty is a bargain for Oled tvs.

I always purchase the Geek Squad protection plan for my products because I know that they are very reliable when it comes to responding to its customers when necessary! They certainly give you piece of mind as a consumer.

You can't go wrong with Geek Squad Protection on a device you expect to use and have for a long time. Every time I've had to use the Geek Squad Protection plan for an item that I got coverage on, the service has been great.

I purchased a Samsung 65" TV and it was delivered on time and set up in a short period of time. They had to move a heavy cabinet to get to the plug in's. They were very knowledgeable and polite. Answered any questions I had.