Customer Ratings & Reviews

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

Reasonably price peace of mind. Products just don't last the way we consumer's might want or expect, so the warranty extension is peace of mind at a reasonable cost.

The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

I am so glad I purchased the plan. At first I was not sure to get the plan but I am real grateful I did. I bought a brand new Tv and the main board was bad the geek squad tech ordered a replacement. If you have major money in electronics, you should have this.

They have a good service ,protection and very well knowledge. I recomend to buy the extended warranty .

I love geek squad but for some reason I have been having trouble with this computer using GS I have been using geek squad for 6 years now and I really like it but sometimes it has some glitches

I always get the Geek Squad warranty for my larger ticket items. Can't beat the no hassle guarantee since the manufacturers rarely live up to the warranty and with a large item like a TV, it is impossible to ship around so the in store warranty is worth every penny.

100% RECOMMENDED. this back up helps in many ways support tech and on value added to your equipment.

The best insurance plan around. $247 for 3 yrs and if they can't fix it then they will replace it. How great is that

very reliable and professional. got the 5 years geek squad warranty for TV and they were professional in first inspecting the TV for the fault and then arranging for a replacement

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

Great picture,great sound i couldn't be happier with it.

I hoped never use this extended plan, which was costly, but so glad I did. I will never buy another SONY tv. This TV was over TWO THOUSAND dollars and is horrible! My $400 tv is so much better!

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

Bought the warranty coverage, glad to do so. Gives me a peace of mind!

They delivered the wrong TV but in 1 week, they made good on the return and brought us the right one. Now we are very pleased with the professionalism that they showed.

seemed like a great deal to extend the warranty. Haven't needed to use it yet.