Customer Ratings & Reviews

Tv has been working great for the last 6 months, totally worth the purchase!

Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

Do yourself a favor & protect your purchases So worth it!

As long as when my tv breaks they repair or replace it this service is worth it with 3 small kids, i already lost 2 tvs to these gremlins.

Rep was outstanding. Was able to troubleshoot and order replacement within minutes.

Have not needed it but got out of peace of mind. Couldn’t be any happier in the case it was need.

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

Nothing last anymore, so you better get a warranty how ever they price adjust it. Its like driving a new car off a dealership. The price goes down on what you orignally pay for it. So if you paid $1200 for a tv and 2 years later with a warranty the will adjust to about $900 that they will give back to you to get another tv plus a $250 five year warranty.

This is one of the best protection plans I have ever seen. I rest easy knowing that this plan is in place. If they can't fix the problem, they replace the covered item. Simply put; this protection plan is far superior to plans offered by Best Buy competitors!

In my experience with Best Buy is there ins policy is the best they don’t hesitate to replace or repair

Replaced my television 20 months into my 2 year warranty. The issues the tv had were not fixable

The 2 men that delivered the freezer took it from the Box bring it into the house set it up open the Freezer set all the racks in everything was perfect 2 great service man they even took the empty Box..

My friend told me i was wasting my money getting this because all best buys will be out of business before my warranty expires but i didn't care. I keep faith they won't be

I’m recommending to everyone should purchase extended warranty on electronics

I hate to say it but you need to protect your electronics purchases nowadays. This has come in handy for me on several occasions.

Years ago, I relied on manufacturers warranties until I had a really, REALLY bad experience. I now buy Geek Squad protection for every Best Buy purchase and am 100% satisfied. They're well trained, show up on time and fully explain the issue. Worth every dime!

Better to hace a protetion. Best Buy gives the best guarantee Ive seen!

Geek squad is great but they do take their time to get to you

I usually get the geek squad protection with my electronics to give me piece of mind that im covered if something goes wrong

Geek Squad 5 year Protection. What more do you need. Pays for itself in the long run