Customer Ratings & Reviews

I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

Always get the extended warranty for any product of value. I always purchase extended warranties through best buy and never had an issue yet. Anything best buy couldn't fix or handle they just offered me a new replacement of similar or more.

A must have investment on all BB products, electronics, wearables etc. Without that, you should order from Staples or other brands. The beauty of BB is Geek Squad.

I had issues with the tv i purchased and they came out multiple times and took care of it. Tv has been running great. Very nice and friendly

I encourage anyone who buys a tv to purchase the protection. If anything happens to your tv they will come to your home and fix it. If it can’t be fix they will get you another one.

Everything seems excellent to me, it was free for the purchase of the TV

Best way to protect your investment. Peace a mind knowing if it goes out I’m covered

I thought this review was for my 5 year warranty not Geek Squad service. Although, I could use Geek Squad services to make sure I'm getting top quality picture from my TV. I hope I will be able to leave the future better review about Geek Squad services.

The limited warranty that come with the televisions with today’s Technology are extremely limited. With the geek squad warranty you have more than one year an expert service at your disposal and it’s far from limited.

No mount just yet. My concern is the paneling and not drywall.

I always buy a Geek Squad protection plan for all my items whether small or large. I love the protection they give. I never have any problem with Geek Squad taking care of my purchases.

A must have with any product over $50. I never but anything without getting the extra warranty for it. Geek squad is most definitely the best extra warranty you can get.

I bought and used the extended warranty from Best Buy and recommend it to everyone.

Technicians are knowledgeable and professional. Walk you through issues and are able to explain in terms that nontechnical people can understand. Quick response time.

I really like this service because Best Buy always takes care of their Customers and very friendly Geek Squad staff willing to help people with their products. Good choice for warranty and protections as well.

Electronics just don't last like they used to. I found out that you need to protect your investment and this fits the bill

TV failed in 11th month. Good backup decision. Buy

We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

I've been fortunate in only having to use Geek Squad once. I purchase this protection for all my purchases. With the added protection it they offer, it just made sense.