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Customer reviews

Rating 4.7 out of 5 stars with 30613 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 30,613 reviews
  • Rated 5 out of 5 stars

    Geek squad finds and repairs or replaces quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squard found the problem with my lap top, and best buy replaced it with no problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection is always a good move when buying expensive electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a great job helping us do an exchange on our tv's extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to mounted on my wall. I TOOK ONLY few minute. Really they are genius

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look forward to working with Geek Squad when I have an issue with my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's cool, haven't really used it as much. Should have gotten it when I got my kids pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with all the Geek Squad Protection that I have added to my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek helped with my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing customers services. I was having technical issues with my TV and I communicate with Geek squad waay to understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This always seems to come in handy so always make sure you get this for you electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage, confused employee explanation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service but the salesman don't seem to have the same story on what it covers or how to use it. I canceled the protection after I returned the product due to it stopping working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good protection Plan for the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all hope that we never have issues with our electronic purchases, but sometime that does not happen. This 5 Year plan is well worth the money paid, if problems arise with the TV purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with any questions that you have and they are always there for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't buy any electronics without a warranty. Have used this same type of warranty before thru Best Buy and we were never upset or disappointed with the service or follow up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product just wrong size. Needed 24” stud space. Thankful for the I stall crew that handled the situation and went out right away to get the mount we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and easy to navigate the whole process. Very happy with how everything went

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just added insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't really review until I need to use it but with any type of insurance it's there if you need it but hope you never do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value for Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy a Best Buy Protection Plan when I make a larger dollar purchase. It gives me peace of mind and I think it's a great value. I will continue to do this for future purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added bonus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful when needed for all our support when we have issues.

    I would recommend this to a friend