Customer Ratings & Reviews

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

Haven’t used yet hope I don’t have to! Appreciated the discounted price on installs and tv mounts. Look into this is if you are installing multiple items.

Great tv the color is nice the sound is nice and the price was reasonable for ig

Great experience with this service Best Buy is great.

It's great to know that you have the Geek squad behind your back

The service technician was very knowledgeable and help me with the issue with my TV and directed me on what I needed to do.

It is great to cover your product which is great peace of mind

The agent over the phone was very friendly about helping me with my broken tv to replace it with a new one. Once the delivery agent brought the tv however, he was not helpful about mounting the tv. I already have a TV mount but he would not help me mount it.

Wonderful to be protected by geek squad so if something happens our items are protected!

Best service! Happy I purchased my extend warranty with Best Buy.

I think this protection is great to have the first 2 years. Anything can happen within that time frame with a laptop

Woooo I bought this because I had a toddler and let me just say I can’t always buy 700+$ tv’s every 3 months! Definitely comes in handy to have this service!!

They show up on time. They are good and they keep in touch

Paid for it's self best buy did a exchange on my television which broke after a year . Well worth the investment.

Great TV, clear picture, easy set up and manage, smart TV- easy to download apps.

I haven’t needed to use them yet, the advantage I see is they come do the work themselves. Not like other competitors that send another company out.

only needed them once but they were great with fixing my issue

the geek squad did such a job and explained in détail everything that i feel like a "GEEK"!!!

Not much to say other than the price of the extended warranty was what I would call fair. It would be nice if this covered 3 years over the 2 year it comes with but I'll take it, especially over the price of the 5 year warranty!

A 5 year warranty is essential for tv models above $400. 1 or 2 problems, it will pay for itself. Don't have to mail it to the company, just take it to the closest Best Buy or have them work on it at your home, for large screen models. Wish they would refund half the cost of the warranty if there were no problems.