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Customer reviews

Rating 4.7 out of 5 stars with 30640 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 505 Showing 10,081-10,100 of 30,640 reviews
  • Rated 5 out of 5 stars

    Always use protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I spend over $100.00 at best buy I purchase a geek squad Protection plan. A lot of times people don't want to spend the extra couple dollars. But it more than pays for itself when an incident arises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like buying the service contracts so I can sleep at night. I know I am covered. The people are great and so knowledgeable. I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. They know what they are doing will always go to them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We’re Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always buy protection plans and Geek Squad service when we make electronic purchases. Why not? If anything goes wrong, we’re covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing - feel safe and happy that my purchase is secure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got it for a kids room TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the first time I have bought the protection plan, anytime I have had to use it the process was easy and was well worth the purchase. It has saved me more times than I want to admit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent attention, they explain in detail everything you should and how you need to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use this yet so I cant say but its cheap insurance and hope I dont have to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote fixes rock.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks are always there to solve my problems. They do most remotely and my 3 year old laptop is doing fine with their upss da are every ) months or so.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always friendly, easy to use, I count on them to be my service providers and have not had any issues, on the contrary all has gone well, over many years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never make an electronics purchase with out one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going on 20 years now, we have only purchased our electronics from Best Buy and we always purchase the Geek Squad Protection. It is great and has paid for itself many times. The Customer Service is always great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had to use it but great to have just in case. Worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Geek Squad Coverage on a previous TV and it had some damage to the screen after about a year and it was not fixable so Geek Squad Coverage covered us for a replacement TV. So we always get the coverage now. Its a good plan!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Practical plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully we never need it. Purchase was easy and we have found the Best Buy program works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. Thank you geek squad. Tv waa easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love geek squad for other items that I have purchased they are very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice people at Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian and Anthony are awesome! Saw them twice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and good product the department had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a necessity with an expensive purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 year Geek Squad coverage is a go-to for me. If I make a purchase on a TV, or other big dollar item, I automatically consider the 2 year coverage. Makes no sense not to. It should be your consideration as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the extended warranty but I have friends that have and have been very impressed. And it was cheaper than the manufacturer warranty.

    I would recommend this to a friend