Customer Ratings & Reviews

I always make sure to get the Geek Squad protection added to all my major purchases. You never know what may happen, so it's best to stay covered. I have never had a bad experience with Geek Squad.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Everything was delivered and installed quick and very effectively!

Haven’t had to use it but it is good to have. I figure it must be worth it as I couldn’t figure out what to do if something went wrong.

I didn’t have to use the geek squad yet because my TV is working fine but you never know and it’s always good to have protection for your high priced item

Great pick of a tv I bought for my mom…. So good idea for af

Would recommend great product , great value , fast deliver

Had geek squad coverage before. Definitely worth adding to products. Highly recommend!

Geek Squad is worth it! Save yourself a lot of time and headache.

Geek should should be there to help out if I ever need it

geek squad very helpful couldn't fixed my product replaced with gift card brought a different one works great

The service has been able to help me with most of my computer problems over the phone. I have also had them come to my home and they have been courteous and knowledgeable. Jobs have been well done.

I recommend purchasing Geek Squad protection. It gives you the confidence knowing you can call on them if you need help

So far so good because I have not needed yet Thank God but I have had it in the pass and it was good!

By buying the 5 year Protection on a TV, You have peace of mine that no matter what happen to it, that it wii be repaired.

Geek squad support is amazing and I recommend you purchase this for all electronics, especially your cell phones. They stand by their warranty and don't make you jump through hoops to use the service.

My better judgment was clouded when I purchased this plan, because immediately preceding its purchase, a TV that I bought open boxed the year prior and did not hook up until the 1 year warranty had lapsed, ended up having an HDMI input that did not function upon first use. Under normal circumstances I would assume that a new television not purchased on Black Friday or the like would easily go two years without any issues. I am close to the end of the 2 year coverage period for a television. If I do not end up using it then the plan was a bad choice, but the TV was was a good choice. If I do end up using it then the plan was a good choice, but the TV was a bad choice. Pretty standard when it comes to insurance.

the extended warranty protection plan is well worth the money .i have used it in the past for a product and the storee gave me great service with my money back towards a new purchase.i was very happy.