Customer Ratings & Reviews

I recommend purchasing Geek Squad protection. It gives you the confidence knowing you can call on them if you need help

5-Year Standard Geek Squad Protection-Always get Geek Squad Protection on your devices. Well worth it. Great Service, great people to help ya.

Great value and peace of mind for the money. Easy to set up. NOT easy to manage the subscription.

We bought this for our new 4K TV. We haven't had to use it yet but its nice to know we have it

There always there when you need them or when you have a problem so it’s better to get the protection plan for all your devices

I heard mix opinions on to whether get the protection plan or not. I decided to just in case. I rather knw if something does happen i can bring it to best buy then trying to figure out another way.

Always great protection on their products! For five years, that's a pretty lengthy time for them to back up the purchase.

I hope it works. I am a little confused about what is Geek Squad and what is TotalTech.

I always get the protection plan on my appliences and home devices. Peace of mind

I’ve never had to personally use geek squad but my moms tv broke in 3 years and this protection covered her tv so she didn’t have to buy a new one so soon

Geek squad is definitely worth the money! Never purchase electronics without it. Always helpful and knowledgeable with great customer service!

I purchased last years Sony 4K which was basically powered up for over a year. The 5 year warranty was a must just in case it decides it's had enough life! We'll see if Best Buy stands behind it's warranty!

Love the protection plans at Best Buy! Super easy to use, and they're always super great at honoring the protection plan.

Mounted on wall with plumbing and electrical inside so they located and safely mounted bracket and tv then set up and connected all divexs and bundled cables

I love Samsung. Great tv, great deal. And once we figured out that we needed to use a new HDMI cord, we were good to go. Thankful for the service rep who helped us get it straightened out. Love the quality.

Must have for all the lightening storms we got around here. I need this for my beautiful new OLED with all the bells and whistles.

They are awesome never had problems with geek squad

Best Buy warranty is great. I purchase one with any big purchase I make from them. Always take care of any issues I have.

I always tend to get the protective coverage for all my tvs at best buy. I have yetto use it and I can say that is a good sign. But at least ill know ill have the protection in case something happens. Ive read the guideline and it sounds ok. Just wish it was bit less in price.

They came out and set up my computer within 45 minutes. They transferred everything from my old computer to my new one.