Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30640 reviews
(30,640 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Best warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best warranty out there hands down. I had a pair of headphones that went through the wash and they helped me replace them. Super easy to process.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing to Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is amazing. They come to your location or call you and walk you through the process over the phone. They definitely know their products. They helped me with my TV!
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
good quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.my tv was mounted perfectly to the wall they guy knowledge was good
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was very good and quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased 5year service because the last TV I purchased had a 5 year plan and the TV last 3 years. The support I received was very good
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 Year protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend this protection plan. Best Buy will replace the item if it cannot be fixed. They will give you your purchase price towards a new item. Best warranty I ever purchased.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty a must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you purchase a Samsung TV the warranty is a must . Thank God for the warranty because my last 3 Samsung’s have been replaced
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy always offers the best insurance. Saves you a headache. Other companies make you go through these huge process but this is great
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
New Tv 65 !
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad good service gave us credit toward brand new Tv!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Extended warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought contract for 5 years just because I got such a good deal on price of tv. Costs $25 for peace of mind to be replaced if anything goes wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good as an insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Havent used it yet cause just purchased the item. Lets see if I need to use it. But it is always good to have it just incase. $20 for 2 years dont have to think twice.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad came in handy. Customer service is excellent.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Better safe than yo be sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great deal for the value. I don’t always purchase warranty however for certain products it is a must.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Tv protection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the protection plan when getting a new tv at Best Buy. It comes in really handy when you have problems with the tv. Best Buy would send out a tech to your house and it’s great! Would recommend this!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance for my products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.insurance for my products gives me a secure feeling that am cover for the two years for Any accident that could happen
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Geek Squad. Service is excellent. All agents are knowledgeable.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Get it cause you wont regret it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having geek squad protection its a must have
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for all the lightening storms we got around here. I need this for my beautiful new OLED with all the bells and whistles.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must Get
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for a peace of mind, knowing my tv is covered for anything
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Reset was a snap.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I on had to do a restart on the tv they were on it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Super Service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service by skilled people. They were super courteous and clean too.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


