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Customer reviews

Rating 4.7 out of 5 stars with 30679 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 710 Showing 14,181-14,200 of 30,679 reviews
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought purchasing this was a good idea. I had problems in the past and thought the protection plan was a good idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its really cool best buy offers this service, it beats buying a expensive brand new big screen tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't think just buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new tv looks great premium look so glad I bought it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have just in case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use them yet for my TV, but they did put my car stereo in with speaker. Their work has fast and adequate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instore service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alwaysget the best service and friendly service at Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Purchase, Low Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great budget TV. We haven't had any issues with the TV itself. Some apps crash (about once or twice a month) but other than that it is a solid 1080p TV. We purchased ours for $300 and added the 5 geek squad warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    O u best believe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the two year plan for this samsung tv i just bought just in case something happens im protecting my investment well played best buy well played

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get support on my purchase quickly when I got to the store. Well worth the money and peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Insurance, basically

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as protection for an OLED. Wish there was a bit of protection for moving. Otherwise IF I need to use it, it's there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it trust me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love geek squad ! They help so much and do a great job every time !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to fix TV if needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get Geeks squad insurance. If anything happens they fix it. Buying peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great processing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is great awesome customer service and great discounts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Years protection is more than enough for this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the insurance. Anything can go wrong and I cannot afford to buy another TV at this time. For 5 years I know my investment is protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, highly recommended as it is on my 85”, can’t imagine without it of something happens to my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad always provides great service, agents are knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost ok cost of item . overkill if warranty lasted longer than two years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to have you just never know when you might need it. I have already had to replaced my kids tablets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go workers,go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job ,fast and neat.work area clean. Was friendly talking and answering ? Kids had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind when you need it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added protection from manufacturers warranty. Had another LG TV, never had any issues.

    I would recommend this to a friend