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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30810 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 792 Showing 15,821-15,840 of 30,810 reviews
  • Rated 5 out of 5 stars

    5yr replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a 5yt replacement warranty. Haven’t used it yet but my mind is at ease for 5yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use the warranty yet. But I would rather be safe than sorry if anything goes wrong. I always recommend getting the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use. Hopefully won't need it. Nice to know I won't have any out of pocket expenses

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    There is always a catchy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sure I have used the service for this. I got turned down for a little technicality when one of my products got damaged

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For my watch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service for my watch for warranty was easy enough to go through the steps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the extra protection because you never know when things can go wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good purchase definitely worth the couple extra bucks. I would recommend getting it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unhappy with first experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having called about a problem with new tv purchase and being told I would be charged for something not working that I purchased the 5 year extended warranty for. Was also told I would need to bring it in for repair. It's a 49 inch tv which is supposed to be covered for in home service. I had to contact support to get resolved. I'm giving a recommend, but with reservations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, I bought a new tv and its great knowing I can get help

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always a great idea to get the protection plan thru Geek Squad. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price and what you're getting? You can't beat that. Be smart. Get Geek Squad protection for your electronics. Better safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buys geek squad are great at what they do. I would recommend the geek squad team to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy buddy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful and quick at fixing or letting us know if we had a credit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is all you will ever need!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have to secure your item of mishaps and or manufacture defects. You can’t go wrong with having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always added this additional coverage on all of the products we've purchased from Best Buy. They have always stood behind their warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the product is amazing. Also love buying my products in your store because the service you get is friendly and professional!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad replaced with no issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection plan on every item I buy definitely worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    think it wise to protect your investment. This service assists with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say...bought their warranties in the past and never had an issue w/ them. Hopefully, won't need them for my new television!

    I would recommend this to a friend