Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 924 Showing 18,461-18,480 of 30,900 reviews
  • Rated 5 out of 5 stars

    Good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hallways help customers if something goes wrong happy customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give's me Peace of Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet, but having the protection plan gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my new tv. Lightning hit my house and my tv stop working. Call best buy and they fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been very helpful, polite and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add on

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The safety and security of geek squad protection is invaluable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was able to make an easy return when my microphone broke. replaced without question.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind when buying a new tv, nice to know I’m covered for 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best and take care of everything!! Love these guys and girls !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Highly reccommend. Please give it a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hope I don't have to use it. Have used in the past safe purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad never fails me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the extra discount perk for getting this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very much worth it hd tvs are actually very fragile and protect your investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My backup plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    gives me piece of mind to know I got backup when I need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable service, I highly encourage others to make this purchase when buying products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still haven’t make a use of it it sure will at some point in five years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The delivery of this TV, was on time, and intact.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have never purchased this TV, without the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great protection plan for a very low price gives me peace of mind knowing my stuff covered here at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection for my tv for at least 2 years. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    there when you need it . Very skilled people in their ttrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like the protection.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Geek Squad Protection for peace of mind.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.