Customer Ratings & Reviews

I always get the warranties, because you never know when the set will short for no reason.

I liked the fact that I was offered a 5 year warrant on my Sony tv. So far i haven’t had to use it.

geek squid replace my item within an week had no problem with returning item they replaced at full value

great warranty. always buy it for a TV .......just in case

The agents mounted my Tv great job thank u very much

Delivery didn’t come from a local store like I thought it was came from the warehouse and it was delayed five days - I would’ve bought it from Amazon if I had known that

It helps me sleep better at night knowing my tv is covered in the event of something going wrong.

Fortunately I never had to use it. Actually didn't even know I had it

Wish they had a 3 or 4 yr plan. That sounds like about the right amount of time for a TV service warranty.

I think this is for the TV that I had to call warranty on it.

I love to know that my equipment is protected at all times.

The best protection you can get, I will only buy their protection.

Geek squad protection has helped me many times. I will always buy it for all my electronics and devices.

Unbeatable value coverage is for 5 years no worries

I have always been a big believer on The Geek Squad protection plan. I purchase a premier TV LED 8 seriers Samsung and I wanted to ensure that I was being protected under Geek Squad protection plan. My kid had accident where my TV has a crack on the screen and was told that it would be replaced by customer service representative I was missed informed Once I scheduled an appointment and was told that I would be taken care of. I was excited to tell my family that it would be fixed. Come to find out later that evening the technician that was going to come out to fix my TV told me that he would charge me an additional $100 in order to take a look at my TV and he asked me what had happened to the screen. I provided to him the information as to how my screen got cracked and mention that the protection plan did not cover and if he ended up coming to my house. I would be billed an additional costs just to look at it. I appreciate the technician explaining to me my options before being billed more. I would like to provide a lower rating but it is not possible. Very disappointed on being missed inform by the customer service representative from Geek Squad that schedule my appointment. It's been over a month and half now i have not yet recived my reimbursemnet nor my extra remote that is included in the protection plan. I would think twice before buying TV protection.

Great product protection plan too bad my son didn't want the TV!!!

Love the protection plans -and the ease of getting service/replacement if my purchase breaks!!

Purchased the extended warranty in the future if anything happens .. I will be covered for at least 5 years...

Great ,very well built ,simple to use and great price.Peace of mind

The geek squad makes it simple for every trouble that may encounter on my electronics gudget coz of the experiences u know & TY