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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1115 Showing 22,281-22,300 of 30,845 reviews
  • Rated 2 out of 5 stars

    Terrible service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the tv die after one year twice. the first time they fixed it. the second time they gave me a new tv but forced me to pay for a whole new protection plan even though I had 3 years left on my old warranty. all because they gave me a new tv instead of just repairing the old one. Then the first geek came to drop off my new replacement tv, said he could not see the model number right in front of his eyes. Took off with my new tv over his shoulder. had to wait another 45 minutes for another delivery attempt and had to put up with a completely rude lady on the phone when I called in to tell her what happened. She kept trying to blame me!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy warrantee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on the geek squad to always fix my issues!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so thankful I purchased this. Has been really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I haven’t had to use it yet but gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are very great and quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents configured all my devices and connected them all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the extended 2 year protection for my dads tv so in case any problems he is protected later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havnt used it yet but I know geek squad always come through

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secirity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use but it’s a great deal just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gotta have geek squad protection the agents are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellentservice, easy to use and easy to make a appointment

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Haven’t used it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used it but since I was investing in a new TV thought it was a good deal have used geek squad warranty before and satisfied with the program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad has been so helpful with everything! they are seriously a must have with any expensive purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad deal for a service plan, we will see if I need it lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind knowing I’ll have my next TV at least 5 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service haven’t had any issue using them worth buying

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hope when the time ever comes geek squad does there job

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price bought 3 one for each of my kids 2 years ago and still working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always trustable and provides quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best warranty & fast service around for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The will always take care of you in one way or another

    I would recommend this to a friend