Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30852 reviews
(30,852 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service........................ . .......
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Absolutely terrible experience with Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad has been great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad has been very helpful to date. Very knowlegeable
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to Have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A well spent and purchase made. Grateful to have this!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Worth it for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hopefully there are no issues trying to use the protection plan down the line
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
NICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good customer service never hurts to have a warranty
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
This is a convenient and useful protection plan.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thus protection plan is very convenient and useful.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have the extra security for 5 years.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Purchased for new 4K tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Planning on never having to use, but bought just in case!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
long time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad service is appreciated but takes long time to reach
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad service is appreciated but takes long time to reach
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Always
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get the warranty. In all the yrs I have no regrets.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Nice to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have not had any reason to use this yet and hopefully will not need to
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always get geek squad protection never know when you will need it
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is always helpful but they didn't setup my tv
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The main reason I shop at BB is because of the warranty.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The protection plan was a great thing to get the the price.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always purchased geek squad with all my products.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Warranty for tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good for 5 years and if something goes wrong I can go back to get it fixed
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
always should
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not a bad price its all was good to get protection on any smart tv
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend


