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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30274 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 30,274 reviews
  • Rated 5 out of 5 stars

    Geek Squad helped with my PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a must for big purchases at Best Buy. They are very knowledgeable and I love that I can go to the store and resolve everything at once. Whether they need to fix something or get a replacement. It’s a must have product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always helps !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’m very happy with the tv i got life savior as i love playing video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought with our tv haven’t used the service yet. But, sounds like they would fix or replace your item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people that honor there warranty, anytime anythings messed up they've fixed it no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PROTECTION WELL WORTH THE MONEY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always bought the extended warranty on purchases made at Best Buy, it has been a piece of mind anytime I’ve needed to use the warranty service .It’s always been a positive experience and well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get when you buy a large TV 75 if it goes south then your covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the protection plan because you never know when you might need to replace whatever you bought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, in and out with no issue when I made my purchase, people were polite and nice enough to help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad delivered our TV in timely manner good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and friendly. Easy replacements good service and customer care team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 yr. Best Buy Warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For peace of mind, about $30.00 a month for 5 years was worth it. Protecting your investment is important.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got as added protection. Hope I won’t have to use it. If so, hope it was worth it. Wish the manufacturer’s warranty was longer than the seemingly standard one year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cost effective insurance for your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance for your equipment at a good price. Easy to get at check out. Gives you peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for piece of mind. Go ahead and add this. Especially if you're getting an OLED that has the potential for burn ins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great local service Terrible call center

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Vizio M class two years ago and the TV went out. Terrible process dealing with the appointment could not understand the person on other line. Great local technician made up for the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a 2 year warranty on my sons tv. He had a seizure and he fell on the tv which caused it to crack n they hindered the warranty even tho it was accidental.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I purchased the warranty. It’s so much easier to deal with Best But for their great products and services. I don’t anticipate needing it because the TV is great but I’m glad I have it if it’s needed. It was a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had to use this once already! I’m so glad I purchased it. Just be prepared to wait all day to have your product serviced, if possible take off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought a protection plan with our 65 inch tv and so far we haven’t had a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 YR Protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always count on Best Buy with their "Protection Plans" on select items I buy. I know if anything ever happens, I can be assured the problem can be addressed. Great Program to consumers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open box buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being the open box items which saves me money. Therefore I use some of that savings to purchase the extended warrantees. Never had to use one yet, But as long as I do not have to spend my own money, I believe it is well worth it.

    I would recommend this to a friend