Customer Ratings & Reviews

I feel grat about having this product for added protection agains accidents

This is well-made and functions well. Getting a great deal (of the day) on it only made it better.

A must have when buying large TV’s , I bought a 65inch 2 years that went down (the power supply went out...I called them up and they shipped out all the parts to my address came to my home and fixed the tv... once again a must have!

Go geek squad 5 years protection is the best thing to have when you purchase something that you really love geek squad keep doing your thing I give you all five stars

Like the protection plan on TV which relieve paints when TV is broken after the standard warrenty

The Geek Squad has been there for every and any problem I have had with any purchase from Best Buy. It is easy to make an appointment with them and they always meet the scheduled time.

My westinghouse 46" died on me luckily right before 4 yr warranty expired. Used warranty to purchase this cheaper tv, but it's bigger, better quality pic, picks up more free channels with the antennnae and got another 5 yr warranty. Had $150 leftover to finally buy me a keurig 2.0. Very pleased with Best buy warranty program. No need to hang on to receipt, all info stays in your best buy account if you need to use the warranty.

They have worked with me throught my trials with an extremely savvy computer tech kid(age 9]

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!

Perfect service. A great value. Great service from the Geek Service.

Amazing service ver professional def always use them

Excellent service by the both the installer. Awesome service

Geek squad was very knowledgeable and helpful when my tv needed service. I was very impressed with their response.

I bought the 2020 LG GX OLED and was a little concerned about any possible burn in, and with the 5 year geek squad protection available i will get a new tv if this happens so it was well worth the extra expense.

No mount just yet. My concern is the paneling and not drywall.

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

The try plan saved me when the mother board went out. They replaced my tv and we even upgraded for the difference.

10/10 always get geeksquad! Love the protection and ease of mind not to mention every geek squad woman / man I've worked with had incredible customer service and tried to always handle any issue I had!

Have not had to use this yet but hope it will be nice if my product goes bad