Customer Ratings & Reviews

The Geek squad technician really knew his job. He helped us with getting a replacement

Have a use it just got the protection if I need it would recommend the plan

Hopefully I won’t have to use it but it’s safer to have than not having it.

Great thing to have especially when a gift would recommend

Geek squad installed my tv & extra components. They made sure I understood how to operate the smart tv functions.

I refuse to purchase any item now a days without an extended warranty, due to the fact that most items are built with quality in mind first before the profit being made so with tailgate being said an Best Buy extended warranty will ensure you that you at least get your money's worth.

I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

love having the Geek Squad protection, knowing i'm good for 5 years gives me such peace of ind.

Never buy a product from Best Buy without a protection plan! Well worth every cent!

Based on previous purchases for different items, I didn’t hesitate to get this for my Tv. Actually I get the geek squad protection for all my purchases at Best Buy.

The warranty I would recommend to anyone Thanks for the warranty process

The warranty I would recommend to anyone Thanks for the warranty process

Based on everything I've read, this is the most comprehensive protection plan one can find. I'm concerned about long-term durability of my new LG OLED and this plan covers everything I'm concerned about.

We just started it but i have used it before. Nice price.

Geek squad strikes again with great service and amazing talent

delivery was on time....is a great tv.......best bang for the buck....period...

It's painful to pay so much for a warranty. But it's necessary to sleep better at night. If something goes wrong with my TV I'd much rather call best buy and say fix my TV then find some local moron to make things worse.

Best buy extended warranty’s are straight forward and easy to use when something breaks.

Purchasing this from n the past has been a blessing. Technology is great when it works, but not always with flaws.

Every time I have to call the Geek Squad on a warranty issue I have a hassle. When my Sony TV died after only two years, I was told I would only be given current market value of $1080 for my $1700 TV. Also, that I would not get delivery and installation and as usual I was told I am out of the service area (even though that doesn’t seem to matter when they are selling you the TV and warranty). Lucky for me the store manager agreed that this was ridiculous and got me a replacement TV of equal value and had it delivered and installed. It’s too bad I can’t devide my review into two parts. 1 Star for the terrible Geek Squad phone customer service and five stars for the store manager!