Customer Ratings & Reviews

Purchased a TV through Bestbuy and wanted a little insurance just in case. Really glad I got this for ease of mind

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Acquiring this warranty provides some comfort and added protection for this quality product. Geek squad technicians provide the necessary feedback to remediate concerns quickly.

Would recommend with any purchase. Has saved up from so much money.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

Always get great help every time I walk up to the geek squad counter.

We never get protection plans for any of our devices but we went ahead for one for my husband new tv. Since we do have 3 kids in the home so just to be on the safe side.

Without the 5-year protection plan, we would have had to pay full price for a replacement TV when the old set stopped working.

I've been in IT in several countries for 25 years, Geek Squad is really not worth anything, I paid extra for it, had the tv sitting in the box, when I went to put it up the screen had a crack in it, Geek squad doesn't cover that so now its a boat anchor. Waste of time don't bother, get your teenage relative to fix it, just as talented more than likely.

I opted for the extra warranty for the Samsung and Insignia TVs I just purchased. Our 2 TVs were damaged during a power surge when a storm came through. Best Buy covers power surge damage!

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

You never know when you’re gonna need a repair. Peace of mind.

Help me even though I didn’t have an appointment was very fast

Nice ease of mind every time I purchase any warranty through best buy!

Bought the protection plan for new treadmill. Hoping nothing ever goes wrong but love knowing they will come to the house and fix if needed.

I have not yet used the Geek Squad’s services but peace of mind is worth a lot to me.

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

My old Television went bad in the 23rd month of 24 month coverage. Was credited for the full purchase price of Television, was able to buy a better unit for the same price.

We haven't used it yet, but felt it an added way to cover problems if they should occur. Fairly inexpensive