Customer Ratings & Reviews

Lengthy time to get to someone but in-home service has been great.

When you buy a product from best buy you should buy the geek squad warranty, It is very useful especially if your product stops working for some unknown reason you can take it back and they will either fix it or replace it.

They came out said nothing's wrong but American home shield sent a Sony tech out through allstate and found the main board to be bad and they had a scanner to connect directly best buy techs just winged it

I was able to get this warranty at a fraction of the price since the tv I got with it was heavily discounted. So far so good. I hope I dont ever need to use it but its the peace of mind that you purchase just in case anything happens.

Always helpful with all products when needed.......

Great tv, it is very clear and i love it on the wall.

I purchased this protection with the above Samsung TV and wall mount. The previous TV had problems after purchased and was finally replaced with a new Samsung TV with the protections.

Purchased the Geek Squad extended warranty for the Insignia 42” TV. Good price for the extended warranty.

Geek squad the best! Just can’t go wrong with them!

Have had this before and it's well worth the price.

The geek team helped me by installing and connecting all my devices and very quickly

The Geek Squad protection gives me the peace of mind for the next five years. I am certain if there is an issue with my new Samsung TV that Best Buy with take care of it.

Awesome protection now I can rest assure that whatever happens to my electronics that I don’t have to worry because beat buy will have my back!

So glad we know we have a minimum of five years of zero problems with our new TV. The cost was minimal being less than Squaretrade would have been when purchased with the Geek Squad installation, and better coverage. Thank you Best Buy!

Have never needed to use it. BUT... It's better to Have one and not need it, than to Not have one when you do need it. Always opt for a good warranty or service product

I used the expanded five-year plan because I had to replace a 55 inch LG TV that was only three and a half years old

I got the warranty on my electronics to avoid any hassles post purchase and so far the product has been great and therefore no complaints. Even though I have not had to use this service, the fact that I have this service gives me a peace of mind.

I purchased a 5 year warranty and the geek squad were top notch

I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.

I always get the protection plan because if the problem i had with a tv in the past. It was repaid until nothing could be done then replaced.