Customer Ratings & Reviews

Geek squad is the best product to buy when buying anything with best buy

I'm sure this is a good value. I have the 5 yr protection. I have not needed to contact the Geek Squad as my tv has thankfully had no issues.

Purchased the extra warranty on dryer. Haven’t had to use yet. But hopefully things will expedite fast anc simple when we need the help.

I haven't had to use this service as of yet. I was able to mount and set up the TV on my own. Got this in case of defect that needs fixed.

Love having this! Helps whenever anything brakes or gets damaged.

they held up to there end of the bargain. well worth the money spent. get it for any major purchase. great piece of mind.

Professional protection. All in one for all kind. Very nice service.

Fantastic TV better than Samsung the same size. Very vibrant colors and deep darks.

Great protection plan. Gives me peace of mind that if anything goes wrong they will replace it. That's why I buy from Bestbuy specifically for the protection plan.

I have not ever needed to use this protection. In my opinion, I rather have peace of mind than wish I did and have to pay for repairs.

Always protect my purchase with geek squad, very recommend always resolve any problem with new one product or full gift card for the purchase full price and tax.

Geek Squad is the Bomb!! They are always and time, professional, and fast.

No complaints so far, haven’t had to use it - hopefully I won’t have to

Best Buy warranties are pain free and reasonable considering the fail rate these days. The pros will advise against it. But the minute you are out of warranty and it breaks, you'll be paying a whole lot more.

Haven’t used geek squad on current tv but used it on tv I purchased years ago and ran into no issues, tv was repaired with new parts and had no problems after even up to when I upgraded to a 4K. Tv was fine and working even then, actually sold to my brother in law.

it gives me peace of mind to buy a protection plan as i have been burnt before by not purchasing a plan.manufacturers give such a small time limit on their appliances that the plan is worth purchasing

Had to call them within the first few hours of setting up my tv. Got an appointment the very next day and it only took a few minutes to realign some things in the back that was not allowing the tv to come on.

I bought this protection because when you spend thousands on a TV and it breaks I just wanted the feeling that I am able to get a new TV hassle free.

Had issue with tv and they resolved it quickly. They came out ad was very knowledgeable about the issue.

We buy all our appliances from Best Buy and always get the warranty and Geek Squad protection and have never been disappointed. They are helpful and easy to work with.