Customer Ratings & Reviews

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

Has a TV for about I don’t know my month and a half remote quit working contacted geek squad within 10 days had a brand new remote no questions asked

I bought the additional warranty "just in case" my son broke this tv. He broke my last computer by swinging a toy into it, so I now have that extra peace of mind should he do something like that again with his new tv.

Great customer service. Alleays available to answer questions.

Awesome service. Quick and easy service and handled it without question.

Great Purchase I have used this plan before. It Delivers just what it says it will do. If they can’t fix it they will replace it.

Geek squad was free with purchase and we have enjoyed having it.

Love the added piece of mind having the extended two year Geek Squad Protection warranty. Geek Squad has always been very professional.

Normally, I don't buy "insurance" on large purchases, but it seemed reasonable with such a high-tech item that would cost a lot more to replace it than it cost me when I bought it on sale!

I love Geek Squad’s FAST AND EFFICIENT SERVICE!!!!

With included damage coverage, it definitely can come in handy and provide peace of mind

Great protection plan. Gives me peace of mind that if anything goes wrong they will replace it. That's why I buy from Bestbuy specifically for the protection plan.

I was disappointed with the service that I paid for on my washer and dryer. I called several times letting them know that the steam kit hadn't been placed on my dryer. Instead of just sending out a tech, I had to argue for days to get refunded. Mind you I had a zero balance and purchased several large items with extra warranties, I'll never make that mistake again. They don't want to honor the extra warranties.

Protection, quality, and several years of additional coverage by experience personnel is a good safety net to have for our purchase.

geek squad is the best had some issues setting up my tv they helped me during the process and all is well now

It is a Necessity to buy the extended warranty because we never go wrong when it’s need . Also they are very dependable and get things fix.

I got this warranty for my microwave for 5 years of protection. It’s well worth it in case of power surges or just everyday wear and tear.

Whenever I need a repair on my electronic items geek squad is always do nice and they resolve my issues!!!!

This is one if the best investments that I made if I have a problem just call them up and they come to your home and fix it if not they replace the item

Geek squad is the best. I have used them before so I had no issue purchasing this right away. Everyone should have geek squad on your team.................