Customer Ratings & Reviews

I have never used this protection program, but I would rather have it than need it and not have it.

I recently bought and new Sony Bravia and decided to spend the extra money on this plan. I have not had to use it but the plan seems very thorough and seems like it would cover any issues that may arise.

This TV was purchased for another individual. Buying the 5-year plan was a no-brainer given the value.

I recommend purchasing Geek Squad protection. It gives you the confidence knowing you can call on them if you need help

Nice having the piece of mind that Best Buy stands behind the products hat they sell. Haven't had to use them yet, and hope I don't have too!

Agents were very helpful in store with my TV purchase.

Always good to get a 5 year because you never know what will happen even with the best of brands. I am glad Best Buy offers a 5 year warranty and a small price to pay in case anything goes wrong.

Wasn't going to purchase at first but the employee told me the benefits and it wasn't expensive and worth the ease of mind. Hopefully i wont need to use it though

When I purchase one of these, I can really relax and not have to worry about issues because Geek Squad got me covered like an umbrella! ;-)

I’ve used their service with every purchase I’ve made. Would not make a purchase worth establishing Geek Squad protection plan.

Great to work with. Explain issues well and wirk to resolve problem.

They came out and set up my computer within 45 minutes. They transferred everything from my old computer to my new one.

I’ve never used this service before but I bought this knowing it gives me security in the event one of my kids throws another toy at a very expensive tv.

I had to protect my new purchase and I was told to get the geek squad and it was one of the best decisions I made so that I can protect my item

2 yrs ago, I bought a 65 in Westinghouse and did not get the geek squad. The set had all sorts of problems. It was supposed to have in home warranty but Westinghouse wouldn’t honor it. I did not purchase the geek squad for that set so this time i am not taking any chances

I always try to buy the protection for the items I buy because you never know if you going to need them to repair the items ONCE AGAIN THANK YOU BEST BUY

We have used the Geek Squad for multiple computer fixes. Whether it was to tune up a computer, remove viruses, fix any big or small problems with knowledge.

You need this! You will definitely be using it and it’s worth its weight in gold!

I haven’t had to use the service, but I’m glad I have it. I recommend extended warranties for most electronic products purchased.

I have had geek squad protection for multiple items for many years, I have used the service and have always had a positive experience.