Customer Ratings & Reviews

Geek Squad Protecrion is awesome. I’m so glad I purchased it for my mom who is a senior and calls them A LOT to help with all of her tech needs.

Love the customer service and experienced techs. Very friendly and polite

The agents took the time to explain every feature and details

A must have depending on the frequently used item.

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

They set up the TV and explained almost everything. When the TV didn’t let me access my apps, I called and no one called back

I CONSIDER THAT THE WARRANTY EXTENSION OFFERED FOR 5 YEARS FOR TV IS A VERY GOOD BENEFIT FOR THE CUSTOMER THAT MEANS A PLUS IN THE SERVICE

It works great, good lighting and the images are great

I always make sure to purchase insurance on all of my Best Buy purchases. They make sure to always offer it on check out which is always nice. I would definitely recommend to everyone to have.

Worth the investment to protect your product! Wouldn’t drive off the lot in a car with no warranty, don’t do it on your electronics.

This service is worth every penny. I you get locked up on your computer just bring it in and they diagnose it and clean it up

Great hedge against possible breakdown of your device! Highly recommended!!!

This is a great value better than you find at most stores Best Buy stands behind the protection plan and it's not a game and it actually helps you very very well when you have an issue with ever.

Geek sqaud is always very helpful and professional

Always want to get your protection plans from Best Buy when you buy a product and it’s no hassle return or getting it fixed or replaced

Very sturdy, and easy to put together. Very satisfied with overall product

I will never be without Geek Squad. The service is outstanding. I called on a Friday night at 8pm and was able to talk with someone and get an appointment set up. Very happy.

I like it have had no problems love it so much no dislikes here

The salesperson was excellent! Great knowledge of the TV. Highly recommend the Hamburg Lexington location. The staff will take care of you!

Nice buy. On best buy. I recommend all my friends and family