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Customer reviews

Rating 4.7 out of 5 stars with 30364 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 548 Showing 10,941-10,960 of 30,364 reviews
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incase my TV drops and breaks from mother nature or screaming at my cat. I'll pay for the extra because who knows what the future will hold

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price you cannot beat it anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P&J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with Best Buy and Geek Squad support. This was an automatic renewal, which we hope to use as little as possible :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are fast .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the ext warranty. Their service is fantastic. you can always count on them .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact they are always on time and nice they on it when it comes to fixing things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks. I have warranty on all my products because their service is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never have a problem profesional customer service always in time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has been great love it even though I need a. New one now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in case I need it. The reason for my purchasing this was that the reputation of Bes Buy for repairing items is unmatched

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have my own IT department!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've renewed my membership for years now. The squad resolves issues immediately and keeps my devices performing at their best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, we will NOT have to use, but if we do over the next4 year college experience; we have it covered! Reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for the TV I purchased for my college girls. Gives me peace of mind knowing that they can get help with any problem without my having to drive 100 miles to assist them. 5 years of peace...yea!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I have this option up to 2 years after my purchase of my tv invade anything happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong by making my purchases at bestbuy. High quality electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unfortunately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to use the geek squad protection plan, but we are so glad we bought. They came right out and took care of all that we needed when our TV went out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the Geek squad is always there. They didn't install it my grandson an son in-law did. I wasn't aware they were to come here

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only thing i didn't care for is that it took a few days before a tech could help me but when he did, he was very good, informative & polite. i'm glad i signed up with the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 yr. warranty for $40. you can't beat that. thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always a good thing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I have to say is this.... why go drop off my computer when I can have them remote join and fix the issues? Not to mention link my printer to the computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Plan Bad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm super glad I had this plan. It saved me from paying full price on a new TV. Bad thing is, everything is done over the phone, and NO 2 people tell you the same thing. NO 2 people have any idea what the last person did, or is doing. If you use this: REFUSE a 3rd party to take care of you. Only use a Best Buy paid Geek Squad employee to do any of the work, AND evaluation. I ended up having to go tho the store in person throwing a temper tantrum to get this resolved correctly. Thank God for the store manager, he was a tremendous help. He got done in 2 days what the phone numbers I call couldn't get done in 2 weeks.

    I would recommend this to a friend