Customer Ratings & Reviews

The geek squad certainly lives up to their name. They were on time did the work very professionally and quickly. First time using them, will do so again

I was able to exchange the TV due to some minor defects and it was done very quickly.

Purchase price was excellent. Hopefully I won’t need this but if I do, it will more than pay for itself

I haven’t had to use the service yet, and only felt I needed it due to the nature of OLED screens. Hopefully if the time comes I need to use it, there won’t be any additional problems.

I always purchase Geek Squad protection because they are consistently helpful and make the process easy!

absolutely worth it for the peace of mind when it comes to those big purchases.

Haven’t had to use it (knock on wood) and hope it isn’t needed for the life of the TV. Nice to know it’s in place if needed.

never had a 4k tv ever but this was an amazing purchase

I had some issues with my television, due to an update on when updating the software. Finally, after some time the manufacturer sent out a tech to remove some hardware on my tv and replace it. My warranty did not start till within a year from the purchased date. And that is ok, my television is still on and taken care of either way... It just took a couple of days like 30-45 days due to scheduling and procedures with the manufacturer. However, it saved me a couple hundred dollars...

Seems like a solid and straight forward warranty. I always get coverage for electronics

The best by gueek squad is the best in the city of Framingham I recommend every to fix all kinds of electronic at the desk of geek Squad . 100%

Like to be squad they're very good and I've always had a good luck with them I'm there great people to help to assist with someone and maybe you have problems with whatever and as far as repairs and then really good and it's always good to have someone like to geek squad I would recommend the key squad to anyone it has any problems like with electronics overall

Their is no other store with the backup to an accient or issue like best buy. They are the best at protection

The best decision when it comes to appliances Highly recommended

I haven't had to use the GEEK SQUARD yet. I know if and when they will treat like I should be treated

Thank you very much for everything you have been given to us

Having this is like having my own nerds in my house for anything

They helped with everything I needed! I was pregnant at the time and didn’t have to lift a single thing.

Very professional and always accurate. Geek squad has never steered me wrong.

Our tv's soind went on the fritz roght before my parents came in town. Nick helped us out over the phone to find a similar tv, but we couldnt confirm the availability of it in-store. I went in-person, scheduled a pickup delivery of the defective tv and picked up the replacement tv while I was there. Jason and Jennifer were awesome helping me out. Kim also called me to see how things went so far with the whole process. The return pickup was quick, but the credit took the longest...if you can help it, wait to have the Delivery team pickup the defective tv and replace your tv so you dont have to wait for any credit/refund. Based on your circumstances, you may not be able to go this route, but be prepared to wait a bit. Whenever I called the Support line to get an update, I was surprised that the information was slightly different each time.