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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30390 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 622 Showing 12,421-12,440 of 30,390 reviews
  • Rated 5 out of 5 stars

    Just works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy with this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek squad protection with most items that I buy at Best Buy. I have used it to return products and so far I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to have peace of mind after a significantly priced product. They always have excellent customer service too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the this from Best Buy. They are real good about replacing or fixing your products with their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a must have after purchasing my new television from Best Buy. The price was reasonable for the item that I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never needed to use it but still great to have if a problem should come up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. I recommend adding this to your purchase just in case something was to go wrong. I have had good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent me to 3 different people to try and figure out what was the problem. I was able to understand them with ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv in 2016 that had a defect Bestbuy came replaced the unit a week later same problem they offered a credit for a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to understand terms and conditions. they tell you clearly what they cover, and, if they dont, how to cover what you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is awesome and my plan will be saving us if something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free is always nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice extra that came with my purchase for free. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is a reliable service. I’ve used them before in the past, and they’ve most always fixed my issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this plan when I purchased my son's new tv. It was important to have something to cover just in case there were any damages or repairs needed for the tv. No problems as of this date!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service plan for your electronics. Best Buy holds up to their great service plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always great no matter what problem I have. It's nice to know theay are there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85” in da house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use yet but for a 5 year warranty, price was excellent for my 85” Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not by a 4k tv without a warranty. The price of tv are kind of high. Would recommend for all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this services as it comes in handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Covered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know that my device is covered and my expenses will not go up over the next 5 years.

    I would recommend this to a friend