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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30394 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 638 Showing 12,741-12,760 of 30,393 reviews
  • Rated 5 out of 5 stars

    i havenot had to use the geek squad for my samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the geek squad for all my purchase. Even if I don't every use them because I have small children in my home so I can rest if anything goes wrong on any of my products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best value when it comes to protecting your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great. Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have your electronics protected. And the fact i buy most my electronics from BB its an all in one coverage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always the best value when it comes to protecting your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Last time used, credit for new given

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased tv in 2015, purchased Geek squad warranty then. Had issue with it GS came out and issued credit for full purchase price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get Protection when you are not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some items don't require protections, but when in doubt you will not have a problem getting your item replaced or fixed with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing warranty!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't believe what all it covers we have a toddler and the guy said they would even replace the remote if it went missing like everything else in my house seems to!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the came out quick to fix my tv, when they didnt have the parts I got a refund to buy a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use yet but hopefully I won’t have to my service and tv are awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and Extended Warranty Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for OLED TV and even better if you get it with Best Buy install too. Improves the coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently had to use protection plan on a TV. Got a replacement immediately and purchased another replacement plan for that TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must buy! best buy geek squad warranties are awesome. never had an issue redeeming a warranty in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always added the Geek squad protection plan and it gives me a piece off mind as well secures my spending on purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 5 year protection plan is a must for any large purchases. You do not want to be left out in the cold should anything happen to your product past its manufacturer's warranty date.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very glad we purchased the 2 year standard protection for our new 50" Toshiba, it is well worth it. Hope we can extend it further to protect our awesome TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love best buy. I use them alot and always protect my electronics with the geek squad warranty. Always quick to fix or replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio 65

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really go out their way to make sure they give you the absolute best service and I really love that!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Two Year Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two year replacement plan for our new TV gives us the This is better than relying on the manufacturers warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wry much worth the purchase. It saves you money if something is to happen to your device. I totally recommend purchasing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a must when buying a new tv. Instead of having to deal with the manufacture they come out and provide better service.

    I would recommend this to a friend