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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 780 Showing 15,581-15,600 of 30,901 reviews
  • Rated 5 out of 5 stars

    worth the extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had had in the past on other purchases and have always taken care of me with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mount TV for my daughter (a gift). Was professional and courteous. Installed Quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use them yet! Hope to not have to. Possibly on something else in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek sqaure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you best buy have. A just know it the tv thank

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't leave the store without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started buying protection plans on all big purchases, and I've had to use it on a TV a few years ago. Nothing feels better than walking into the store, handing them a broken TV and walking out with a new one, no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stay protected just in case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to stay protected. Why not do it with a warranty from where you bought the device....

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good service for a decent price i just wish they added one more year to the subscription.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t complain about the 5 year protection plan everything is covered and replaced if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans great value for the price plus I love they actually do the repairs mostly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet and hope I don’t but glad I got it last TV (different brand) broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must have to secure your item of mishaps and or manufacture defects. You can’t go wrong with having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful, didn’t ever need anything done but I had questions which were answered quickly and easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a TV for my company and then bought this 5 years plan for the peace of mind so if something happens to the TV it will be covered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My insurance policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prior to purchasing this HDTV, I owned a Sony HDTV for 9 years. About 6 years after I purchased it, the picture started to fail. I purchased the protection plan as insurance in case I encounter any problems with this HDTV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional quality and put my mind at ease. Glad to know they will be there if needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have. I have not used it yet. But it is great to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the protection I purchased for the television I bought and I hope I will never need this but it was a great price for the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary for certain items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a lesser name brand tv for my parents if it were to stop working in the near future. Hope not to have to use it but we'll see...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what im reviewing is this fir a tv…………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service from the geek squad when needed. They have come out and fixed my problem and if there's no solution Best Buy replaces your item.

    I would recommend this to a friend