Customer Ratings & Reviews

Excellent service - never an issue. I would highly recommend.

So glad we purchased! Our time is valuable and limited, so we utilized this service on several different occasions. Worth the money!

I’m glad I bought this protection plan. If anything goes wrong, geek squad come to the rescue.

So assuring no one date if something were to happen to my TV that I have the geek squad to help

Installation was easy peasy. Perfect size for bedroom and kitchen (I bought two).

Must have for any device if you care about it. Just has that nice safe feeling inside.

I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

this is why i shop at best buy so i can these plans on all my purchases they are great

Love the ease of use and how clear everything was.

I’m hoping I don’t need to use this but love the opportunity I have if anything goes wrong

Geek protection is the way to go. Gives you a warranty for products

Very important and very cheap . If tv is broken within 5years it’s replaced .

Geek squad does a good job. They’re friendly and upfront about what they can and cannot do.

Geek Squad is always great! They help out with anything you need and great protection plans

My TV is still working fine so I have not had to use my 5 year protection plan yet.

Good to know that I have Geek Squad protection on the product I purchased.

Excellent customer service, friendly, responsible, excellent people skills

Geek Squad is fantastic! The annual fee is recouped quickly!

Have used the warranty in the past with a computer and the service was great! Hope I won't need it, but if I do I am covered!

Warranties from factory only goes so long, extra protection needed