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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30818 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1072 Showing 21,421-21,440 of 30,818 reviews
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service was a no brainer Best Buy has the best support

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the insurance on tv haven’t used it yet thank goodness

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comprehensive and convenient. Peace of mind for your electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have to get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also have my products insured and Best Buy has a awsome insurance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always necessary to buy coverage. To know you can call and get the best help or questions answered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very reliable service, they do quality work and are always polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very reliable service, they do quality work and are always polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used it yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, in the sense that my TV works great. Hope I don't have to use the Geek Squad protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage and great service. Great coverage and great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have a replacement plan just in case somethin' goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not use there services yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use it yet but price reasonable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to have in case when service may be required

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used Geek Squad so I am not sure it’s worth the value that it cost.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had any problems with Geek Squad or Black Tie Protection... we purchase it with everything.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    5 year Geek Squad protection Plan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 Year Standard Geek Squad Protection Plan is something I have purchased in the past for all my Electronic devices that I have purchased at Best Buy. Sometimes it can me be a waste of money, you really just need to make a personal choice and weigh the benefits Incase something happens. If you purchased something that cost over $200.00 then a Protection plan for $35 to $50 would be worth it to fully replace it if something happened to it for a 5 year time frame. But if it cost less than $100.00 I would not recommend a Protection Plan, just buy another item to replace it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    You always need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful service...!!! Always ready to help you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always ready to help. You do need to make an appointment but it is worth the security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad temecula has helped me on a number of occasions and explains it so i can understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have for any new tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks in Geek Squad have always been there when help is needed. I feel better haveing their support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this yet and hope to never need it, but it is reassuring to know that I have it.

    I would recommend this to a friend