Customer Ratings & Reviews

I have purchased 3 different TVs from Best Buy each with the protection one of my TVs had an issue within the first year I called Best Buy and they sent someone out immediately the tv could not be fixed so it was replaced. Any large purchase I make through Best Buy I will always purchase the geek squad protection it is a must have

The price was very cheap for the coverage. It was around $20 for two years.

Reminded us to utilize their service. Gave us notifications to maximize their services.

Geek Squad protection for my TV is great. Used it for the first time and the agents that came to my house were professional and explained each step of the process. Unfortunately, they could not fix my TV so I ended up with a new one just as described.

5 years is unbelievable. That means I will still have a warranty when I get out of prison.

knowing that I have a warranty on my TV gives me a lot of ease and no worries on my back I'm very grateful for the insurance

The protection plans are a must buy if you ever do need to contact them it’s so easy to and they will come out asap if they need to I’ve had plans from other places and Best Buy is the best

I have used Geek Squad in the past while not actually paying for the service. They have always helped me and with today's technology, I decided I should pay for this service to have like you would with any insurance. I think if anything goes wrong with my t.v. I bought this for, it would be a necessity to have. Great customer service and well worth it.

From others ive talked to and what ive seen in the store i have no doubts about the quality of the service

I would not buy any electronics without the Geed Squad service protection. It has been proven to be a great value for years!

Great customer service by the geek squad personnel

Geek squad is always good to have if I can insurance on your TV. It’s always nice and it eases your mind knowing you have insurance on your TV or your appliances.

This product is great for my security system.Its help my family by seeing who is at the door.

Great job and thank you for your time. I thought you had forgotten me, since this all happened around the holidays. But your emails lift my spirits. Thank you once again.

The price for it was good but have not needed them yet butni do need a new battery in my beats headphone will update service after

Agent was very attractive to my needs and everything was handled in a prompt and professional manner.

Although many people don't like paying extra for protection plans, it gives me peace of mind. I have had some unexpected mishaps with my devices and knowing that I can make an appointment and get my device fixed without an additional cost is worth it to me.

It’s good to know that I have protection if needed.

Tech came to look at my tv, could not replicate the issue but I had pictures and showed it to him And he took care of everything

One of the best tv ever. If it’s not Sony, I always go for lg. Got this on clearance and it is full of features. Way better than it’s competitor.