Customer Ratings & Reviews

I hope to never use it on my resent purchase, but I did use it once on my 72" tv a few years ago and it paid off. They couldn't fix the tv so they replaced it with a brand new one. So worth getting the protection for a few hundreds than losing thousands of $.

Geek is totally worth the price. Definitely has helped me in the past and I will continue to buy it again

I have not had to use this protection product but purchased it based on Best Buy's overall reputation and good personal experience in Best Buy stores. I believe it is fairly priced for the coverage provided.

My Geek Squad agent, Tayson, was on time and knew exactly what he was doing! Great job, Thank you!

The Geek Squad service was very professional and very good at explaining how everything works outstanding job

I had to use mine and they were courteous and processed my claim quickly

I love the geeks. It's such a cool thing to have apart of the buying experience.

Don't know haven't had to use it. Thats a good thing

Highly recommended, love knowing I don't have to worry about expensive repairs. Take it back, get a new one!

Geek Squad is responsive and quick with their help. I’ve never been disappointed in their solutions to any problems or inquiries I’ve had.

My Sony TV went out I had a 5-year contract it took 27 days to fix it without a TV it pretty well sucked so just remember if you purchase this warranty you will be in the same boat as I was

I've been a member of the Geek Squad for years and I love it. When I need help it's good to know I have someone there to assist. I have always been able to get an appointment quickly and they have always fixed my problem quickly.

2-Year Standard Geek Squad Protection Always reliable

We bought this to go with our son's tv. We haven't had to use it, but it was a lot easier to enroll in and alot easier to use if we have to than other protection plans that we have had. Glad to know that it is protected if we have to use it period

Great TV for gaming and watching sports and movies.

Always opt for the 5 year plan. Units tend to fail after 3 years. The cost to replace it goes up as well. This coverage keeps the ouchies away when replacing items.

Excellent service from the cashier on that day there

Super Happy I got this it gave more peace of mind that I have it available!

The agents were very helpful and attentive. They helped me understand.

So far do not need there assistance love my TV Love