Customer Ratings & Reviews

Always helping with hands on tech issues. Great customer service skills as well!

Peace of mind incase of a problem. Reasonable pricing for the coverage.

Got this as open box for a hundreds bucks could not pass it up very pleased with the sound.

Love the peace of mind with the extended warranty although o had it in two of my other t's I never had to use it.

Very nice to have this service to play it safe when buying expensive items. Better than most other services that have been coming out recently. Highly recommended to pick this one up just in case

I've had several scenarios where an item I bought conked out a year and a half after purchase. They were able to just go ahead and swap it out and or give me store credit for what I paid, if they didn't have it in stock.

Geek Squad is an absolute must for any major purchases. I have never had any issue with them honoring their warranty. They have always gone above and beyond for me and my family with any issues with our electronics. I highly recommend adding this to any purchase.

If this service is offered for a purchase you're making, please consider taking advantage of it. Honestly, it makes things easier if something happens to your product. Worth the few bucks to avoid the hassle or cost of replacement.

Unfortunately, I have had to use a Geek Squad protection plan a time or two and each time it was no hassle got my refund to purchase a new that same transaction. I've always bought a plan on my bigger more expensive products it and it's been well worth it each time I've had to use!

Best customer service. Everyone was so helpful and nice. 5 star

Love how we are protected in case something happens to our purchase.

Geek squad is always coming in clutch and their service is always top notch

Completely worth the purchase for such an investment TV!

Geek Squad provided great service, answered all my questions, and suggested a replacement tv.

Great value priced insurance, especially for a huge TV. Hope we never need it.

Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

Dont buy from best buy!!!! They used to be good my TV messed up and we called them cause they can be fickle on what they do and say. Ive returned tvs for store credit before to get another brand cause the one i had has issues. This time I asked about it and they said i would have to have it brought in then sent off for repair. Or someone come to my house ive had people steal from me before i do not let people in my house. I told them that I wanted to do a warranty and then was going to buy a more expensive tv. They told me that i could not do that then transfered me to a supervisor who said yes it would be ok let me get you to another department. That next department pretty much told us to send it in or nothing at all. So like normal fashion with best buy its up to if they feel like letting you do it or not. I just had swapped out a bad router for a better one and guy at register said yes you can do this. But about a month or 2 later they wont let me exchange my tv? It has panel issues I spend most of my time at home due to not being able to work cause of a back injury so if i have to send my tv back for repair i will have no way of watching tv. But its cool i wont be buying from best buy anymore and i have slowed down over the years buying from them i was an elite member spending over 7k a year with them but as i said no more.

Based on everything I've read, this is the most comprehensive protection plan one can find. I'm concerned about long-term durability of my new LG OLED and this plan covers everything I'm concerned about.

5 Year Standard Geek Squad Protection has been a money saver in the past when it comes to the latest in electronic equipment. It seems like the more features in electronics the more susceptible to being harmed. So it can be worth it for expensive items.

Delivery was as expected, courteous, prompt, careful with delivery and answered any questions I had!