Customer Ratings & Reviews

Best protection and customer service you can get! They will answer your questions and assist until your issues are resolved! We highly recommend! Please keep up the great work!

This is something not 100% needed for qualifying purchases, but if you really want to protect and guarantee the qualifying product, I'd highly recommend you buy it.

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

These guys really know what they’re doing. Kind enough to explain how to work the new items I bought. When I bought it I was told the would program my garage door opener to my phone and program my new phone to my car phone.... but they don’t.

Bought the protection for my screen protector and every time it has broken I have gotten it replaced thank God for geek squad

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

Great tv! A big upgrade from my 39” Vizio! Works well for my ps5 and has plenty of other HDMI ports for my Apple TV, and Switch

Geek Squad always comes through with excellent service in a timely and professional manner have always been happy with their service and is one of the reasons why we at Best Buy

Its been very useful to buy since it helps ease the worry of it breaking

If you purchase a tv please by the five year protection to cover it. For five years your tv will be covered if it stop working for some reason. It keep you from having to buy a new one.

Excellent customer service and knowledgeable of repair concern.

I have taken my 2 different laptops to get serviced and they always stood by their work if they couldn’t get it right the 1st time and had to bring it back they would fix it

Must purchase. My new system works easy and sounds great. I could not have doen this without geek squad.

Haven't had to use this service yet, but it makes me feel as ease that if anything happens to my product that it will be covered!

All of my experiences with the Geek Squad and Geek Squad representatives has been quick, professional, knowledgeable and friendly. Would recommend them to everyone.

Charismatic professionals who arrive quickly to install or repair your items. Technician is knowledgeable, proficient and fast. This protection is well worth the money.j

Best Buy’s geek squad solves all kinds of problems. Plus they are excellent at setting up electronics

It's great to have the piece of mind this is there in case of anything.

Great when u need it but kind of expensive depending on the product price

Great protective plan. I have 3 tvs and 3 have been replaced or fixed in the last 5 years.