Customer Ratings & Reviews

Have yet to use this feature but definitely feel at ease knowing it’s there when or if needed.

Haven't needed it yet and hopefully never will. After previous TV issues it's good to have though.

I'm concerned that a ROKU TV brand will not hold up like a top of the line brand such as Samsung or Sony. I felt I needed this extended warranty just in case.

I ended up buying this after the OLED I purchased had an issue within the first week. I made me want the extra protection from Best Buy.

Great Tv I love this brand. The picture is clear and the sound is great

Agent came and hopefully gave his honest opinion. Said cost of repair would exceed cost of tv

I HAVE NO IDEA HOW THIS SERVICE SHOULD BE RATED. I BOUGHT A CHEAP TV THAT MAY NEED TO BE SERVICED IN THE FUTURE. HAD THE TV FOR THREE WEEKS SO FAR SO GOOD NO NEED FOR THE SERVICE

Worth buying this warranty and working with the geek squad . The geek squad associates are very nice and knowledgeable. Awesome service !

Nice to have protection. And will come out and reset tv up.Great protection.

Have never had an issue with Geek Squad to help me with any issues regarding the products I had purchased the plan for. You can’t go wrong purchasing the protection plans.

Best part of buying from Bestbuy because of the great accidental protection!

The agent came and setup all my equipment and put all my apps on it

For my big-item purchase that contains delicate electronics, this seemed like a good idea, "just in case." So far so good, but you never know, and it does give me peace of mind.

Easy to set up and great product really have enjoyed it

I had an LG tv before and didn't buy the protection and when it was still under warranty it would have been so much easier if I had purchased the protection. I totally believe in it and my friends have told me also how good it is too.

I bought the 5 year warranty because the TV I purchase was worth $4000. I don't have to worry about my TV if something goes wrong. I will be fully covered.

This is the most money Iv ever spent on a TV so getting the protection plan seemed like a no brainer

I bought this protection because I thought it was a great deal. With the advice of the salesperson it’s better to have than not have just in case I don’t understand something. These days nobody wants to take the time to read

We have always bought Geek Squad protection on anything we buy from BestBuy... To us its just smart to buy it. You can't go wrong buying protection on electronics.

Without the 5-year protection plan, we would have had to pay full price for a replacement TV when the old set stopped working.