Customer Ratings & Reviews

I will never buy a Samsung tv again because it died so early(6 years)

Haven't got a chance to use it so far but I hope i may not need to use it as the TV is of good quality, let us see what happens, but it is a good insurance policy to have this as it is pretty cheap when compared to the coverage

Had to return a tv. They were great. When they couldn’t fix the issue we got credit for a new one. The warranty is awesome Staff is WONDERFUL and knowledgeable

Does the job a warranty should do. Not much else to say.

Always worth buying this extra feature. If something was to happen and they cannot resolve the problem they replace your part for you

good quality imaging and great sound. the set up was super easy as well

I just wanted to make sure that my purchase was covered for any accidents. I've learned my lesson on not buying a extended coverage. I feel at ease now.

Bought this for new TV. I had to use geek squad for TV I replaced. They were great didn't have to wait long for appointment came to my house. They found the problems right away very friendly and informative

Don’t be a fool. You never know what could happen.

Geek Squad service is a definite must have. Highly recommend it!

Hope that this service is not needed, but happy to have it.

This is the best purchase of all! The help is excellent! They've given me so much assistance and taught me so very much! Everyone should get this!!

Great price, 1st TV required repairs at 4 years. Bought extended warranty for new TV worth the money.

The agents are very adept in their services and it works so easily with them taking control of your computer while you stay in the comfort of your home.

Perfect to get what you need done. No complaints from me

Purchased this added security for the new 65” Samsung TV. I hope I won’t need it, but with the cost of these large TV’s it can’t hurt.

Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience. I cannot imagine buying an electronic device from Best Buy without Geek Squad protection.

I cannot imagine buying an electronic device from Best Buy without Geek Squad protection. Great piece of mind. I have had to the use Geek Squad on several occasions and it has always been a positive experience.

Excellent service Knowledgeable Friendly Helpful Courteous

They were on time, cleaned up during the installation, very please with their professional installation, knowledge of equipment along with attitude of the employees