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Customer reviews

Rating 4.7 out of 5 stars with 25352 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 527 Showing 10,521-10,540 of 25,352 reviews
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very helpful when coming to set up my new TV I purchased. Very efficient and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I think they do excellent work and assistance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I just used the service once at the store, for a new PC setup and SW installation, and it went well. No issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it yet, so hard to rate it. Hope it comes in handy if I ever need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind against defective TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did not install my tv. Have not needed the Geek Squad’s services, yet. Purchased coverage as protection of a $1500 tv purchased 10/29/2021.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get a warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fir me personally, I just spent over $13 k, so umm yeah. Spend a few bucks for a 5 year extended warranty is a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the rest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have the best warranty in the world. Never have been let down

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am in Peace...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully, this won't be needed but this does give me a peace of mind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Bestbuy has the best protection plan and a must when spending money on expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad repaired tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! The technician was very professional and knowledgeable and he was also kind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Friendly and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once Again, Best Buy honered the extended warranty that I purchased with an electronic item I recently bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used the price guarantee twice saving $200 from original price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV that was open box and I was offered the extended warranty for my TV. It was emailed to me and I did not have to call in to ask about it. Great store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protecting all my devices, whenever they break. All it takes is one simple request to geek squad and they will take care of you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the warranty but also the tv installation. It was well worth it. They were fast, clean, and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always there when you need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Any time i by a product from Best Buy, i always purchase the plan for the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ifsomething should happen with tv is always good to have. Giving it a high rating with hopes that i never have to use it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this alongside my Sony A80J OLED TV helped to quell my concerns about Burn-in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying this alongside my Sony A80J OLED TV helped to quell my concerns about Burn-in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lorance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used yet purchased for convince and peace of mind.

    I would recommend this to a friend