Customer Ratings & Reviews

This is a great service to have, especially whenever moving into/redoing a house!

Any issues are taken care of whether it is maintenance or help needed to set up your product.

Have not had to use it yet…….. ……………………………………….

I always purchase a replacement plan when I make a large purchase. Best Buy makes it easy to use and it now covers power surges which is great.

Got this plan as a protection against future issues encountered with my previous TV (not purchased from Best Buy). Good price, great value.

This is one of the best services anyone can have!!! They are professional and knowledgeable!

Haven’t really had to use this service yet. But I have in the past and it is so helpful and easy

I alwaysbuh the extended warranty no fuss on returning something that's broke because I know they will replace it.

Glad I have it - hope I don't have to use it. But it!

I have always purchase GSP for my expensive devices. The only reason I was able to get my new TV that this plan goes with is because I had it on my old one!

TV replaced if anything goes wrong. Great deal and peace of mind. Especially good coverage if you get frequent power surges during thuderstorms.

Great product and service would recommend. This is the specialist came out to my house and checked my TV and worked out my problem great service

I bought this service plan because they coverage for 5 years seemed worth it for the TV we bought, which was a Westinghouse. We haven't had to use the plan yet.

I bought 2 years of Geek Squad Protection for a Hisense TV. The tv had a manufacture warranty for 2 years. I started having issues with the TV as soon as it got outside of the warranty. Hisense said they couldn’t help so I called Best Buy to see about my Geek Squad Protection, the rep told me it ran concurrently with my manufacturer warranty from Hisense. So I’m not only out the money for a defective TV, I’m out $120 for GSP that didn’t start after my manufacturer’s warranty ended.

Geek squad service plan is must have Would not buy product without extra warranty

I can not say anything about the warranty that I have purchased so folk make sure you get that extra protection.

I am uncertain how to own an electronic peace of equipment and not have Geek Squad. One call and they do it all.

Have not had to use yet, but just knowing under warranty for 5 years is excellent.

I love the coverage Best Buy / Geek squad provide... so if I come across a problem I feel good about this coverage

the geek squad protection is well worth the cost. on my last tv purchass I had to use the geek protection.