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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30812 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 980 Showing 19,581-19,600 of 30,812 reviews
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I won't need to use the 5 year warranty, but it's peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. Luckily we have not had to use it thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really have a chance to use the service my tv works fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have the geek squad on my side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always nice to be able to call someone to get your questions answered and in a language I can understand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best buy warranty was a no brainier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best buy warranty gives me 5 years of worry free viewing. It is well worth the relatively inexpensive cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Couldn't use it when I needed it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When one of our screens got cracked it was not covered by this plan. The glasses I these tvs r paper thin and just a small wrong twist can break them. And it's not covered. Plan on having to purchase a whole new tv. I've had to replace two now.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for reaching out to share this with us. I'm sorry to hear about your TV! We totally hear you and appreciate your feedback. Please let us know if there's anything we can do for you.

  • Rated 5 out of 5 stars

    MrDeeez

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I was looking for. It was a perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and have peace of mind that if I need assistance, they are there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this Samsung TV to everyone. It is so clear and beautiful. We went from a 48" to this 58". Awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One tv replaced under this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..but it really wasn't a Geek Squad issue. The screen was cracked out of the box; BBuy exchanged it right away. Only gave the protection 4 stars so far bc I haven't tested it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek is repaired multiple times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great. Used it multiple times so far on one tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet, but it was really affordable for 5 years protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is totally worth it and if you have to. Think. About then you know you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this guaranteed because is very dependable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD SERVICE, very reliable, knowledgeable employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't Had To Use It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung Plasma died after only 3 years of very minimal use so with my new tv purchase invested in this warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Piece of mind for possible electronic issues. Expect best from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say geek squad is awesome. Very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great BluRay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great Blu-ray player! It was simple enough for my in laws that have little technology experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is very knowledgeable of the products, and are very helpful

    I would recommend this to a friend