Customer Ratings & Reviews

Awesome desk lifter highly recommend does exactly what its supposeo

Have always bought geek squad with my electronics.

Have always bought geek squad with my electronics.

Have always bought geek squad with my electronics.

Being techno dumb, disabled and older - this will most certainly come in handy the minute any issues arise!

Great service easy acces also they respond quick to any concern

I liked the fact that I was offered a 5 year warrant on my Sony tv. So far i haven’t had to use it.

Very professional and hands on. Guaranteed to reach a solution. Excellent customer service.

You got to get one geek is great. Get better appointments would help

Great warranty and people to deal with, I recommend to obtain warranty!!!

Now this is nice guys go look at it and ask questions

Excellent to safe the life for my TV Sony X90J 4k for gamin

This is a must have a service plan to any electronic device

It helps me sleep better at night knowing my tv is covered in the event of something going wrong.

The agents were very helpful during process, of purchase

I always get Squad with any large purchase. It’s just common sense.

I have always been a big believer on The Geek Squad protection plan. I purchase a premier TV LED 8 seriers Samsung and I wanted to ensure that I was being protected under Geek Squad protection plan. My kid had accident where my TV has a crack on the screen and was told that it would be replaced by customer service representative I was missed informed Once I scheduled an appointment and was told that I would be taken care of. I was excited to tell my family that it would be fixed. Come to find out later that evening the technician that was going to come out to fix my TV told me that he would charge me an additional $100 in order to take a look at my TV and he asked me what had happened to the screen. I provided to him the information as to how my screen got cracked and mention that the protection plan did not cover and if he ended up coming to my house. I would be billed an additional costs just to look at it. I appreciate the technician explaining to me my options before being billed more. I would like to provide a lower rating but it is not possible. Very disappointed on being missed inform by the customer service representative from Geek Squad that schedule my appointment. It's been over a month and half now i have not yet recived my reimbursemnet nor my extra remote that is included in the protection plan. I would think twice before buying TV protection.

The agents mounted my TV and connected it to all my devices.

Greek squad is the best protection plan you could have

A must for ur electronics devices and geek squad is the best