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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30882 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1372 Showing 27,421-27,440 of 30,880 reviews
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the protection since it was a good price. Hope I don't need to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and took care of my problem within a matter of minutes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the service, wish they extend the hard ware part of the protection

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laggy tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv lags really bad. After resetting multiple times it still lags. Also, randomly shuts down all the time..I literally sljust logged in to make a claim on it. The only good thingI would say is the picture of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful price.... learned my lesson from my last purchase without warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am not sure ,I have never had to use the protection plan but glad I have it .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If it fails

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great if the the fails. I would like to see it cover stuff like broken screens.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used one once prior and it worked great. Hopefully won't need again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product everyone should have it on thier equipment when they buy it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase! I would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard good things about the geek squad service.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    IT Manager in IT for 25 Years, don't even bother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been in IT in several countries for 25 years, Geek Squad is really not worth anything, I paid extra for it, had the tv sitting in the box, when I went to put it up the screen had a crack in it, Geek squad doesn't cover that so now its a boat anchor. Waste of time don't bother, get your teenage relative to fix it, just as talented more than likely.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    A must purchase when buying a big screen tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I'm sure it will be worth the money if I do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to backup my expensive purchase with a top of the line protection plan.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Maybe, maybe not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not sure Geek Squad is really worth it from a value standpoint, you are really just buying peace of mind.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the coverage provided this extended warranty is a good deal at this price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have heard great things about the warranty. Luckily I didn't have to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geeked up!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for the type of protection!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted protection for my product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to make sure that my product was under a long time protection plan.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad TV Insurance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend anyone to get Geek Squad service for their TV only because they changed what the insurance company will cover. They no longer cover if a TV is damaged by accident from a fall due to small children. Or cracked screens. They only cover if the TV have manufacturer issues inside of the TV. So once its broke by a child, which is the most reason why anyone would do a insurance claim, dont expect to get it fix. You’ll have to buy a new one. Any other Geek Squad service yes. Just not on TV's

    I would recommend this to a friend