Customer Ratings & Reviews

Have not had to use this service yet but the assurance of being able to bring in my TV for any issues makes it worth it. OLED Tvs in particular can have burn-in issues that make this service essential.

Geek Squad has always been quick and very efficient with my inquires and repairs.

There was no way I wasn't purchasing Geek Squad Insurance for protection and peace of mind!!

Love, love my geek squad protection. Great help when I need it. Recommend it to anyone.

I tell everyone if you want anythibg, but it at best buy and get protection plan because it's realiable and they are helpful

I always get Best Buy's extended warranty on anything over $250. My Samsung 75" flat screen croaked 4 years into the warranty, and as a result, more than paid for itself.

it's convenient to have a geeksquad plan. Never know what could go wrong! this comes in clutch!

I have always purchased the service plans for all my equipment. It is easy to just bring in your defective unit for the replacement. And by extending your warranty, it saves you on new tv purchase.

Purchased for the double oven wall unit. Have not had to use it yet.

If you ever have a problem with your product you can guarantee the first thing that is asked by the employee is did you purchase the gsp? And if yes then there’s no issue getting you taken care of.

The help is great! But I don’t use most of the opportunities because I don’t have many problems. I feel the cost is too much for my application and preferred the prior pricing.

Have not had to use this yet and hoping that we don't. Still nice to know that if we do need it that it is there. Some of the other things we bought in the past, we also added this protection.

The agent didn't connect the TV. We love our TV but I do have a question if you don't use your warranty do you get money back

The best option you can get. A lot of other places have similar options but Best Buy is by far the best choice.

Agents loaded in to my car with such professionalism

Best Buy only offers 2 years instead of 5 years on their Geek Squad Protection Plan. 2 years is better than no years. It’s a must anything you buy from Best Buy.

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

Geek squad stands by their warranty. Will never by another electronic device without getting geek squad protection

Geek Squad has been great so far. Smart techs, great service, very trustworthy and knowledgeable. Highly recommended.

Geek squad was worth it for this product. I made a wide decision to purchase it.