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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 366 Showing 7,301-7,320 of 30,833 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of Mind

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Just get the protection. It will save you one day.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Just get the protection. It will save you one day.

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Just get the protection. It will save you one day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After my last TV went kaput in a year and a half, having the protection plan was a must. Easy to set up getting a replacement if something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Number one service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad service is awesome if we have any problem in products, they handle very nicely. Thank you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wanted some extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous TV (different brand and purchased elsewhere) died unexpectedly after two years and I was operating on a tight budget, so I thought that I would insure this one. You know , if you are superstitious, the best way to guarantee trouble-free service from your device is to buy service protection - but either way you are covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with a product like this this is my second one and I have no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got replacement fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Came in and switched out tvs in and out answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always purchased the geek squad protection plan. I did end up using it on my previous tv and it was a life saver. So if you want some peace of mind I’d buy it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Fast delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my tv within the time frame promised and we’re very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use for my TV, but have had it for other items where I did and process was surprisingly easy. I always buy Best Buy's extended warranty on larger items for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had any reason to contact them yet but it's nice to know im fully covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Inurance Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Master

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great thanks for your service!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get tgis with every major purchase. You never know when you will need this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 years of Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of geek squad.. 5 years! Havent need to call the squad, but good to know I can if need be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Addressed the issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was broke and they explained what needed to be done or gave me an option for a gift card. I was very satisfy with my option.

    I would recommend this to a friend