Customer Ratings & Reviews

I really like this service because Best Buy always takes care of their Customers and very friendly Geek Squad staff willing to help people with their products. Good choice for warranty and protections as well.

The limited warranty that come with the televisions with today’s Technology are extremely limited. With the geek squad warranty you have more than one year an expert service at your disposal and it’s far from limited.

There's a number of things that can go wrong with new technology. So, I felt it important to buy the GeekSquad guarantee of keeping my tv protected from unforseen problems. Although, I am very confident with the Samsung brand!

My TV got damaged and blinking at place. Ghe protection replaced it and it was very easy.

I’ve only have to use the protection plan once but it was awesome; this is why I get to we can be on the safe side. Fast, friendly customer service! I really appreciate it.

We bought two TVs for her daughter in Texas. She’s a single mother of two, so we added the five year protection plan

The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

Unfortunately I’ve found that not buying protection plans seems to be more expensive than buying them. Nothing seems to last as long as we expect anymore.

Luck my for me I have not needed to use the Geek Squad but great comfort know it's there if needed.

Excellent product warranty and services and prices

Got for a great price! Great quality sound and easy to install!

Outstanding service by Geek Squad. They delivered my TV on time and set it up for me. They also took the time to explain all the features and how each one worked. Thank you.

Have not used this yet but feel confident that it will be honored if needed.

Got the contract for my father-in-law, but never had to use it because the TV is still working well

I've bought other warranties that make it so complicated that you give up trying to file it. Geek squad makes exchanging a damaged product so easy to exchange or replace. I prefer to pay a little more to get the geek squad warranty

All warranties are the same. They say they’re a five year but they’re actually only a four year the first year you have to go through the manufacturer.

I will never purchase a large ticket item without the geek squad protection. Anything happens and they come out and fix it right away. No hassle. Highly recommend.

Since the sound went out the geek squad was very helpful in getting the sound back.

Geek squad protection plan need I say anymore!!!!!

Geek squad has always provided quality care for each of my items