Customer Ratings & Reviews

Geek Squad is a must for products hard to replace for expense reasons. They have always been able to resolve my issues remotely or at BB in a timely manner.

Gives me peace of mind once the warranty expires or if you’d rather have Best Buy deal with the manufacturer on your behalf. It’s better to buy the 3 year warranty for value

I am glad that I got the x warranty, because the tv came broken. A SONY X 75 k or 55 inch smart model

Geek squad protection plans are second to none! I can’t tell you how many times they’ve had my back and I’ve gotten new TVs in exchange because the part wasn’t found. Well worth the money, highly recommended!

This is super clutch! This makes you feel like VIP when it comes to returning, exchanging and replacing! I’d recommend if you’re always at best but like me lol

Not much to say besides this is the best plan / program you could have. If you ever have a problem the Best Buy people are there to save the day. Like Batman

They are very helpful when it comes to anytime needed. I would highly recommended getting a warranty.

Always good to have prutction plan they very good response and fix it

I really enjoy having Geek Squad Protection for all the products I have purchased.

The agents were fast and efficient. They were very helpful.

I always buy the protection plan on larger/expensive products. I HAVE used these plans on multiple products over the years & have found them to be worth it every time. Even if only for the free cleanings that is offered. (Everyone gets dust)

We have several geek squad warranties on different purchases. They arrive prepared each time.

Excellent purchase. I love Best Buy services. My favorite store.

Best coverage ever. I take care of things like im 10....so having coverage that will replace or repair for me is a plus

Agent was on-time & efficient. Mounted my TV & Stand .

Great plan would most definitely recommend!! Great investment

Haven't needed them to correct any problems but great peace of mind that I will have backup if needed.

Buying an expensive TV and only having a year manufacturer warranty is not smart. As much as I spent on my TV, it was a no brainer to spend an extra fraction of the price to be protected for FIVE years. I simply have no worries.

100% Pleased with my purchases and the Best Buy sales team

I always make sure to get the Geek Squad Protection. When I have a problem with my tech they always help me out immediately or they send someone to my home to take care of the issue. Totally worth every penny.