Customer Ratings & Reviews

I love the Samsung TV. They are good quality TVs. I have purchased 3 in the past month. I would highly recommend.

We thought that if you were purchasing something at Best Buy that was relatively inexpensive there was no need for the extended warranty. Bundle your purchases and take advantage of their great warranty offers.

I like having the 5 year protection. I would always get this one for anything I buy.

I could not have a computer, printer or tablet without Geek Squad. I can't praise them enough. They have saved me more times than I can count. They are on speed dial.

The sound and quality exceed my expectations the sound and image quality is great and is the perfect size the only issue is the remote stop working

It's excellent options crew did excellent and professional work

I purchased the SIlver Protection program for my new LED TV. THe Geek Squad was terrific. They communicated appropriately inadvance, arrived timely, were professional and helpful. WIll definitely use for future purchases. Thanks guys!

Great service! And The insurance paid for it itself

Love this warranty, recommended by all my friends, including friends that work or worked at Best Buy with nothing but good things to say; needless to say, I bought it. I have yet to use it, so my review may change.

I don't usually purchase the extra warranty but I did on my last purchase of my large tv because they will come out and you don't have to take it in. My tv lasted 11 mos and had to be replaced. They were great about it.

Purchased the Geek squad plan and will now be able to take in my other laptops to be diagnosed if need be ;currently have a system that was sent out and I will get a percentage off of the cost can’t beat it!

It has always paid off for me. Whether it was repairs, viruses, tech support, it has saved me thousands over the last 5 years. I will add it to Anything I can add it to. TRUTH!

so we shall see if I actually need it and how they respond to what is needed. But making a huge purchase like this, it's better safe than sorry.

To protect a television I. Ought I bought the extended warranty offered by Best Buy. I typically purchase this warranty to peace of mind and I can't recall a time I had to use but it's good to know it's there in case I do

Always easy to get ahold of! Great to talk to, and easy walk throughs. No frustrations or worries.

I bought the Totaltech protection that included the additional 2 year Warranty. Peace of mind knowing that I have 'Pros' to rely on is great.

I have used geek squad warranty for many years on many different electronic items. Products don’t always last,geek squad takes care of that problem . A great service

We hopefully wont have to use but we are happy to of got it with new TV. It covers a lot.

Ive been a user of geek sqaud for years and they never fail to fix and satisfy!

I bought this with my purchase of a new tv from Best Buy. I bought this for five years of peace of mind. Couldn’t beat the price!