Customer Ratings & Reviews

[Employee of bestbuy] Excellent service and great knowledge! Highly recommend for a good tv

Worthy purchase to go with my TV. Even good quality TVs do not last as long as they did twenty years ago and protecting your purchase is more important than ever.

Geek squad protection is a must have for all owners of a tv!! Especially a smart tv, since geek squad can fix the problems associated with the smart fire tv I bought!

So happy I have not needed this. The Flat Screen I purchased is working well, so I have not need the use of the 5 year standard Geek squad Replacement.

I haven’t had anything installed in my house but when I go to the store they are very helpful

I purchased a 5 year plan when I bought my tv. However, I had to ship my tv twice before they were able to fix it and I had to pay $92 for the repair. What’s the point of purchasing a plan when you still have to pay for repairs?

Hopefully I'll never use this "protection" but makes me "feel good" just in case.....It's all about feeling good....$120.00 to feel good is a bargain.

This is a Blessing, price.. I hope, that I wouldn't need this services, but..I must say, this is an Fantastic Price...just in case, that I may needit..in the future.

The Geek squad is a must! They know what they're doing and they do it well.

The 5 year geek squad protection is a must have as the big flat screen may have some issues in the fourth year or with my luck shortly after the fifth and we can't have that. I may have to extend it just in case.

I have always had the geek squad protection and have had excellent service and experience with this service.

I needed a new television for the Living Room and already had three other Samsung TVs of various sizes. I choose the 40" Samsung Smart TV because if fits perfect in the room and the performance of Samsung is Outstanding in all ways.

We love this television. I was worried it would be too large for our small space but it's perfect - just moved the smaller one into our bedroom. Easy to use as well.

I had TV installed and old 36 inch heavy TV monster removed. By buying this coverage my cost for membership was $50 with TV installation and old TV removal. Great deal.

These guys are amazing. The warranty is well worth the cost. They have came out and evaluated and determined our last TV was to be replaced at full original cost.

Very happy that we originally had a service plan because we needed a replacement TV when something and the service plan covered the whole cost.

GeekSquad protection is excellent. If you have any problems they will take care of the items you purchased under the plan.

absolutely real good 5 year external warranty right away contact with the customer service and replace my TV for another one I will recommend this warranty for everybody

Excellent TV for the money. Good quality picture and sound.

Best Buy always takes care of my needs. They are the best for electronics